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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Ritchie

October 4, 2024

5  out of  5
rating by Chris Ritchie
"Good people. Great working with Tyler"
We responded:
"Thank you for your positive feedback! We're glad to hear that you had a great experience working with Tyler. We strive to provide excellent service and it's always rewarding to receive such kind words. If there's anything else we can assist you with, please don't hesitate to let us know."
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Kelly McArdle

October 2, 2024

5  out of  5
rating by Kelly McArdle
"Tyler at Tim Tran State Farm nearly cut my Geico insurance IN HALF! Finally recognized for my good driving and how little I actually drive. Thank you Tyler. ///// Well it's 2024 and I bought a 2022 Toyota Corolla to have better safety features. However that seemed to really cost me NOW, as STATE FARM jacked my insurance! The CEO of STATE FARM makes $24.5 million!!!"
We responded:
"Thank you Kelly for the 5 Star Review. We appreciate you allowing Tyler and our agency to earn your auto insurance business. Please keep us in mind for all your insurance needs. We also love referrals."
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Erin Cheatham

September 26, 2024

5  out of  5
rating by Erin Cheatham
"Jena and Clay are amazing! I needed my windshield repaired, and they were able to help me in no time. So thankful!!"
We responded:
"Erin, thank you for taking the time to leave us a review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with Jena and Clay. We are glad that they were able to assist you promptly with your windshield repair. Providing fast and efficient service is one of our top priorities, and we are delighted that Jena and Clay were able to meet your needs."
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Christina K

September 26, 2024

5  out of  5
rating by Christina K
"Team is very helpful in the midst of buying a house and moving!"
We responded:
"Christina, thank you for taking the time to leave us a review! We understand that buying a house and moving can be a stressful time, and we are glad that our team was able to provide you with the assistance you needed. We strive to be helpful and supportive to our customers throughout their journey, and we are delighted that we could be of service to you."
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Braden Thomas

September 26, 2024

5  out of  5
rating by Braden Thomas
"Brianna helped me get a quote for my 2022 Corvette C8 and was fantastic, Super helpful and time efficient! She was very professional and gave me a lot of great options and helped with discounts! I’ll be getting another vehicle in November and Brianna will be the first person I call to help me get insured! Call and ask for Brianna! She was incredible!"
We responded:
"Thank you for taking the time to leave us a review! We greatly appreciate your feedback and are thrilled to hear about your positive experience in obtaining a quote for a new car. We are glad that Brianna was able to assist you throughout the process and provide you with the necessary information and discounts. We take pride in our team's commitment to providing excellent customer service, and we are delighted that Brianna exceeded your expectations. We will make sure to pass along your kind words to Brianna and acknowledge her outstanding performance. "
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J S

September 8, 2024

2  out of  5
rating by J S
"It takes them weeks or sometimes they don't even get back with you to get questions answered. My rates went up without an explanation. The purpose of having a local agent is to create a relationship which is non-existent."
We responded:
"Thank you for taking the time to share your experience. We apologize for the delay in responding to your questions. We take your feedback seriously and want to assure you that we are actively working to improve our responsiveness and communication processes. We are committed to providing excellent customer service and ensuring that our customers feel valued and informed. We appreciate your feedback and the opportunity to improve our services."
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Matthew Macys

August 24, 2024

1  out of  5
rating by Matthew Macys
"The State Farm Office of Tim Tran initially helped me out with a great rate for my two cars. After the first term, the office increased their rates significantly. Even after the third term, without any late payments, without any negative marks on my driving record, without any additional services the same coverage was almost doubled from the initial rate. They are kind and courteous to needs but greedy at the same time. I believe they are taking advantage of the influx in population in the area because I was able to be quoted in parallel to his competitors at the same initial rate I had been given two years prior."
We responded:
"Thank you for sharing your experience with us. We appreciate your feedback and are sorry to hear about your concerns regarding the rate increase for your car insurance. At the State Farm Office of Tim Tran, we strive to provide competitive rates and excellent customer service. We understand the frustration that can arise when there is a significant increase in premiums. The rates are calculated based on market changes due to increased claim costs, changes in driving habits, natural disasters, rising medical costs, legal factors, fraudulent activities and more. If anything changes with the company you switched to, we would love to win your business back with the constantly changing market here in Florida."
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Nick O

August 15, 2024

1  out of  5
rating by Nick O
"Went for a quote told them my driving record and the issues and assured me it wasn’t a problem and I would be able to get insured from an issue that happen 3 years ago prior. As I haven’t renewed my current policy and I go to file with State Farm. I’m deemed ineligible. Couldn’t give me any answer and zero sympathy after I canceled to go to them and didn’t care what’s to ever. Would not recommend working with this branch."
We responded:
"We would like to apologize for the inconvenience and disappointment you experienced during your interaction with our branch as well as any confusion or frustration caused by the issue of your eligibility for insurance coverage. Thank you for bringing this to our attention. "
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Jaime Vega

August 15, 2024

5  out of  5
rating by Jaime Vega
"Tim Tran, I wanted to take a moment to express my sincere gratitude for enlightening both me and my family about the significance of Life Insurance. Prior to our conversation, I had no idea just how affordable and accessible this crucial form of protection could be. Thank you!!"
We responded:
"Jaime, thank you so much for your kind words and for taking the time to share your experience with us. We truly appreciate your feedback and are thrilled to hear that we were able to enlighten you and your family about the importance of Life Insurance. It is our mission to provide affordable and accessible protection to as many individuals and families as possible. We believe that everyone deserves to have peace of mind and security for their loved ones, and we are glad that we were able to convey that message to you."
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Chelsea Cawdell

July 26, 2024

5  out of  5
rating by Chelsea Cawdell
"Kaitlyn at Tim Tran State Farm Insurance went above and beyond to get me the best quotes! Her professional and friendly service is first class. Always prompt to reply to my emails and questions, she genuinely enjoys what she does. I recommend you give them a call."
We responded:
"Chelsea, thank you for taking the time to share your experience with Kaitlyn at Tim Tran State Farm Insurance. We are thrilled to hear that she provided you with exceptional service and went above and beyond to find you the best quotes. Kaitlyn's professionalism, friendliness, and promptness in responding to your emails and questions are qualities we strive for in our team. We are glad to know that she genuinely enjoys her work and that it translates into a positive experience for our customers. We appreciate your recommendation and encourage others to give us a call to experience the first-class service that Kaitlyn and our team provide. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
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Sarah Kuhne

July 19, 2024

5  out of  5
rating by Sarah Kuhne
"Kaitlyn is THE BEST!!! Very knowledgable and friendly!"
We responded:
"Sarah, thank you so much for your glowing review of Kaitlyn! We're thrilled to hear that she provided you with excellent service and that her knowledge and friendly demeanor stood out to you. We truly appreciate your feedback and will make sure to pass along your kind words to Kaitlyn. If there's anything else we can assist you with, please don't hesitate to let us know."
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Dennis Burgun

July 12, 2024

5  out of  5
rating by Dennis Burgun
"Tyler and the team has always been great! Great prices too! Very honest and trustworthy!"
We responded:
"Dennis, thank you for taking the time to leave such a positive review about Tyler and our team! We truly appreciate your kind words and are glad to hear that you have found our prices to be great. We pride ourselves on being honest and trustworthy, and we're happy to know that it has been reflected in our service. If there's anything else we can assist you with in the future, please don't hesitate to reach out."
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Luann Liss

June 7, 2024

5  out of  5
rating by Luann Liss
"Patrick, was awesome! I call with several in general questions regarding homeowner insurance. He was extremely knowledgeable and professional. Patrick went above and beyond! I'm happy that Tim Tran Agency is NOW, our Insurance Agency."
We responded:
"Thank you so much Luann for allowing our Patrick and our Agency to help with your homeowner insurance. We truly appreciate your business. "
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Robert Gary

April 29, 2024

5  out of  5
rating by Robert Gary
"Love going to my insurance company. The service is always great. They are al at sable to take care of my questions."
We responded:
"Thank you Robert. We truly appreciate your business."
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Trish W

April 26, 2024

5  out of  5
rating by Trish W
"I received a letter from previous insurance company, Travelers, telling me they would no longer carry my insurance. Well, I needed to get insurance soon. I called around and everything so high! I finally got someone with State Farm. They were suppose to call me on Fri, April 5 but she didn't. The following week I called State Farm again and got Tim. He was very pleasant and easy to talk to. We went through everything that I wanted, did some Q/And finally got a quote worked out. It was a quote I can live with. Tim was great. He answered all my questions, was knowledgeable, and nice to talk too. I believe this is going to work out nicely"
We responded:
"Thank you so much Trish for trusting us with your insurance needs and selecting our State Farm office. We look forward to continuing assisting you with all your insurance needs. If you have any friends or family we can assist, please have them give Tim Tran State Farm a call!"
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Kraig Smith

April 19, 2024

5  out of  5
rating by Kraig Smith
"Ashley was very helpful and patient with all my crazy questions. She really is the best and I will always suggest your agency for any of my friends insurance needs."
We responded:
"Thank you Kraig for allowing us to help with your insurance. Glad Ashley was able to take care of you. We look forward to assisting your friends and family with their insurance needs!"
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Kathryn Massie

April 15, 2024

5  out of  5
rating by Kathryn Massie
"Always there for me"
We responded:
"Thank you Kathryn for allowing us to be your agency of choice. "
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Norm Helfand

April 7, 2024

5  out of  5
rating by Norm Helfand
"the best possible experience"
We responded:
"Thank you Norm. We truly appreciate your business. "
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Bryan Young

April 3, 2024

5  out of  5
rating by Bryan Young
"I just wanna thank Ashley for going above and beyond ! She provided premier service for all my insurance needs !"
We responded:
"Thank you Bryan for allowing Ashley and our Agency to take care of your insurance needs. We truly appreciate your business. "
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Kolton Burke

March 27, 2024

5  out of  5
rating by Kolton Burke
"Ashley C. was extraordinarily helpful getting me switched from my previous insurance carrier that had just upped my premium by almost $100. She got me the exact coverage I needed at a reduced rate, and she patiently answered all my questions and addressed concerns I had about switching. She didn't need to be so positive and helpful, but I wouldn't have joined State Farm without her. I appreciate her patience and would recommend everyone seeking coverage to ask for Ashley by name."
We responded:
"Thank you Kolton for allowing Ashley to assist you with your insurance needs and help you save. If we can help your friends and family, please have them reach out to Ashley as she would be more than happy to take care of them as she has taken care of you."
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Jenny Sprung

March 19, 2024

5  out of  5
rating by Jenny Sprung
"Tyler at Tim Tran State Farm was wonderful to work with. Efficient, knowledgeable, thorough, as he led me through all of my insurance policies, fine tuning each point to serve my individual needs. Very pleasant to work with. Great response rate and excellent communication. Thanks Tyler."
We responded:
"Jenny, thank you for allowing us to help with your insurance needs. Tyler is a great asset to our team with assisting our customers. If we can help your friends and family, please have them reach out to Tyler as he would be more than happy to take care of them as he has taken care of you."
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Lucy Rodriguez

February 6, 2024

5  out of  5
rating by Lucy Rodriguez
"Great customer service"
We responded:
"Thank you Lucy. We truly appreciate your business. "
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James g

December 14, 2023

5  out of  5
rating by James g
"Excellent customer service always a huge help! My insurance is now basically hands off they handle everything for me!"
We responded:
"Thank you so much James for trusting us with your insurance needs. We are happy to serve you!"
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Sofia Paloka

November 8, 2023

5  out of  5
rating by Sofia Paloka
"Tyler was wonderful to work with. As a first time homebuyer I was shopping around for homeowners insurance and they were incredibly patient answering every question I had in detail. Tyler walked me through all my options and ran many different scenarios that I requested from in a very timely manner. I am very grateful for how easy they made the process!"
We responded:
"Congratulations Sofia on your new home. Thank you for putting trust in our Agency and in Tyler to secure the right insurance protection for your home. We truly appreciate your business and hope we can assist with other insurance products you may need. "
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Bob Nicolosi

October 31, 2023

5  out of  5
rating by Bob Nicolosi
"Great people"
We responded:
"Thank you Bob for the 5 Star Review. We appreciate your business. "