State Farm® Insurance Agent Tim Tran
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Blume
April 22, 2026
"I have just switched to Mr. Trans office, and Kaitlyn and Deven have both assisted me in the past 2 wks to make this transfer happen. Both have been very patient and accommodating with helping me with this transfer. So far I am very grateful and pleased with my new provider for my Condo and Car insurance. Thank you both!!"
"Linda, thank you so much for your kind words! We’re thrilled to hear that Kaitlyn and Deven were able to assist you smoothly with your transfer. Providing patient and accommodating service is very important to us, and we’re glad it made a positive difference for you. We truly appreciate your trust in us for your condo and car insurance needs and look forward to continuing to serve you. Please don’t hesitate to reach out if you need anything else!"
Kim Johnson
April 14, 2026
"I had questions about my insurance today and Kendall was a great hell with clarifying all my issues. She is an asset to your company. Her professionalism and knowledge are unquestionable. I also want to mention that this is the 1st time in my 22 years of being an insured motorists, I have heard the word DECREASE in my premium. I am so happy I switched to State Farm🤩"
"Kim, thank you so much for your kind words! We’re thrilled to hear that Kendall was able to assist you and clarify your insurance questions. She truly is a valuable member of our team. It’s wonderful to know that you experienced a premium decrease! We’re so happy you chose to switch to State Farm, and we look forward to continuing to serve you. If you ever have any more questions, don’t hesitate to reach out!"
Kimberly Delatorre
April 14, 2026
"I’ve been with State Farm insurance for 20+years, in Michigan had no problems with anything, if a problem they would text or call me, thank you Katelyn 🩷 here Florida, I had automatic payment forever and I broke my ankle last year, received a suspended license, due to cancellation of insurance WTH?? When I called I had to pay double premiums to reinstate….. recently I purchased a new vehicle was told they added new vehicle and I had 30 days to sell or to call them back to continue coverage, when I called to see what it would be to keep both vehicles, multiple vehicle and house insurance, told me my previous car policy was terminated and I had to pay $139 today for coverage on previous vehicle?????"
Emily A
April 1, 2026
"Do not be misled by the high overall rating; if you are a long-term client expecting a 'local agent' relationship, look elsewhere. My husband has been a loyal State Farm policyholder for 20 years, yet we were treated with a level of indifference and lack of transparency that is simply unacceptable. Our experience followed a systemic pattern of broken promises. We were given a specific quote to keep us from switching to a competitor—only to have our first bill come in significantly higher than promised. Especially with the legislative breaks given to insurance companies in Florida and the record dividends being discussed, hitting a 20-year customer with an unexplained rate hike feels like a 'say anything to keep the premium' tactic. Before transferring, we reached out to ask this office to re-evaluate our policy and provide a fair quote for a time-sensitive refinance, but we were met with total radio silence for over 48 hours. The service level is equally disappointing. On February 10th, I requested a simple name addition to our insurance cards. After being told it would be handled by 'end of day,' I followed up at 4:15 PM—well before the 5:00 PM closing time—only to have the phone ring and ring with no answer. I finally received the cards the next day with an explanation that both Kendall and Jena were 'out of the office.' It is baffling why a staff member would promise a same-day turnaround when the necessary agents weren't even present to handle it. A local agent is supposed to provide advocacy and a relationship, both of which are nonexistent here. My experience mirrors 1-star reviews from 4 and 8 years ago regarding ghosted inquiries and a lack of accountability. We have since transferred to the Inverness office, where we are finally having our coverage properly re-evaluated and where the phone is answered on the first ring. After 20 years of loyalty, we deserved honesty and basic 'Business 101' communication."
"Emily, thank you for taking the time to share your detailed feedback. We sincerely apologize for the experience you and your husband had with our office. It is never our intention to make any of our long-term clients feel undervalued or unheard. If you are open to it, we would welcome the opportunity to discuss your concerns further and see how we can make things right."
Mikiko D
March 27, 2026
"I recently switch to State Farm. Kendall Harvell has been amazing to work with. She explained everything, found me the best price and has been very responsive. The process was easy and painless."
"Mikko, thank you so much for your kind words! We're thrilled to hear that Kendall provided you with excellent service and made the process easy and painless. We appreciate your trust in State Farm and look forward to continuing to support you. If you ever need anything, don't hesitate to reach out! "
Kristin England
March 25, 2026
"Extremely pleased with my recent experience switching over our auto insurance policies. I was notified by Kendall that I would be saving a significant amount on our policy if we switched over to State Farm. She was extremely thorough in explaining the policy coverages and I am beyond impressed with her level of professionalism and patience with any questions that I had. Great customer service is hard to find these days, so thank you Kendall for all you did to make sure this was an easy and pain free process!"
"Kristin, thank you so much for your kind words! We’re thrilled to hear that Mrs. Harvell provided you with knowledgeable and friendly service, and that she took the time to thoroughly explain your policy and answer all your questions. Your satisfaction is our top priority, and we truly appreciate your feedback. If you ever need assistance in the future, please don’t hesitate to reach out!"
J Maz
March 24, 2026
"Kaitlyn at Tim Tran State Farm has been an amazing agent! She has gone above & beyond for me repeatedly in the 4 years that I've been a Florida resident. She's prompt to answer all of my questions, & she made adding my partner to my auto policy so easy."
"Jean, thank you so much for your kind words and continued trust over the past four years! We’re thrilled to hear that Kaitlyn has been able to provide you with exceptional service and make the process smooth for you. Thank you for referring your partner to us! We truly appreciate your loyalty and look forward to supporting you and your partner for many years to come!"
Vee Madhu
March 23, 2026
"devin was very helpful"
"Thank you for your kind words! We're thrilled to hear that Deven was very helpful. We appreciate your feedback and look forward to assisting you again in the future for all of your insurance needs! "
Trisha McCabe
March 12, 2026
"Kaitlyn has been great to work with. Anytime I have asked her for something she reply’s promptly. The agency has been very easy to work and I would highly recommend them to anyone who is looking for insurance. Very reasonable prices."
"Trisha, thank you so much for your kind words! We're thrilled to hear that Kaitlyn has provided you with prompt and helpful service. We're glad you found our agency easy to work with and that our prices have been reasonable for you. We truly appreciate your recommendation and look forward to continuing to assist you with your insurance needs! "
Linda Joan Wallace
February 24, 2026
"Kaitlyn Bears came highly recommended and I can see why. She's very knowledgeable and helpful. She answered all our questions."
"Joan, thank you so much for your kind words and recommendation! We're thrilled to hear that Kaitlyn was able to provide knowledgeable and helpful service, and that all your questions were answered. We truly appreciate your trust in us for your property and vehicle insurance needs. If you ever need anything else, please don't hesitate to reach out!"
Lynn Cassano
February 23, 2026
"I had the awesome pleasure speaking to Kristi, CSR on a quote for new auto policy and binding today. She’s was the BEST!!"
"Lynn, thank you for sharing your experience! We're delighted to hear that Kristi provided you with outstanding service and made the process smooth and enjoyable. We'll be sure to pass along your kind words to her. If you have any more questions or need assistance in the future, please don't hesitate to reach out! "
Ekaterina Kardash
February 14, 2026
"Kristi was very helpful with navigating the insurance process! Information and terms were transparent and easy to understand. Great service!"
"Ekaterina, thank you for your wonderful feedback! We're glad to hear that Kristi made the insurance process clear and easy to understand. Providing transparent information and great service is our top priority. If you need any further assistance with your vehicle insurance, we're here to help! "
Andre Rubiano
February 10, 2026
"Tim Tran and his office won’t stop calling even though I have asked multiple times for them to stop."
"Andre, thank you for bringing this to our attention. We had noted your request to stop the calls, and it appears that another office may have reached out after us. We sincerely apologize for any inconvenience this has caused and will look into this matter to ensure your preferences are respected. If you have any further concerns, please feel free to reach out to us directly."
Diana “cdubba” Jackson
February 2, 2026
"This is the best auto insurance company I have ever had. RJ has helped me through all my hardships. You must join this team A+"
"Diana, thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that RJ was able to support you through challenging times. Your recommendation means a lot to us for car and life insurance. If you ever need anything else, don’t hesitate to reach out!"
Jeffrey Rogers
January 27, 2026
"Kaitlin is amazing. Excellent service and communication"
"Jeffrey, thank you for your fantastic feedback! We're so happy to hear that Kaitlyn provided you with excellent service and communication for your renter's insurance. We appreciate your trust and are always here to assist you with anything you need!"
hamid aghili
January 26, 2026
"Kendall is very good to work with. She prompt, knowledgeable and professional."
"Hamid, thank you for your kind words! We're glad to hear that Kendall provided you with prompt, knowledgeable, and professional service. We appreciate your feedback and look forward to assisting you again in the future!"
Tracy Lorenz
January 25, 2026
"RJ, Nick and Hai are the absolute greatest agents to deal with! They are all so personable, kind and have the patience of saints! I absolutely love my State farm agents ❤️❤️❤️"
"Tracy, thank you so much for your wonderful review! We're thrilled to hear that RJ and Nick provided you with such a positive experience. Your kind words mean a lot to us, and we're grateful to have you as part of the State Farm family. If you ever need anything, we're always here to help! "
Vickie Thompson
January 21, 2026
"Patrick at State Farm Insurance was able to help me insure my car and link it to my Colorado account allowing me a multi vehicle discount even though this car will be stored in Florida. Patrick spent the time it took for me to completely understand my coverage and helped me cancel my recently purchased insurance from another company with no time gab. He was also able to link my billing to my Colorado account. So very efficient and NICE!"
"Vickie, thank you so much for your kind words! We’re thrilled to hear that Patrick was able to assist you efficiently and make the process smooth and clear. At State Farm, we strive to provide excellent service and personalized solutions to meet our clients’ needs. We appreciate your trust and look forward to continuing to support you with your insurance needs."
SavannahSharkShack
January 15, 2026
"Tim Tran State Farm agencies staff are very professional, more than capable, and their kindness is second to none. If you like good service mixed with good people you won’t be disappointed. Like a good neighbor, tell your’s!"
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that our team provided you with professional service and a friendly experience. If you ever need assistance with your insurance or have any questions, please don’t hesitate to reach out. Thanks again for recommending us for motorcycle and car insurance!"
Larry Ferguson
January 14, 2026
"Outstanding Customer Service"
"Thank you for your kind words! We’re delighted to hear you had an outstanding customer service experience. We appreciate your support and look forward to assisting you again in the future!"
Alysha Salapack
December 17, 2025
"I have been a customer at this office since it was run by Mark Higgins back in the day. I have always had a great experience with every person I have talked to. I appreciate the annual reviews they do to check in, make sure I know what policies I have, and to discuss anything I don't understand or want more info on. Kristi spent over 1.5 hours with me this week working through my policies, correcting things that needed corrected, and answering all of my questions - she was amazing!! 10/10 recommend."
"Thank you so much for your kind words and for being a valued customer for so many years! We're thrilled to hear that Kristi provided you with such thorough and attentive service. It's wonderful to know that our annual reviews are helpful in keeping you informed and confident about your policies. We appreciate your continued trust and your high recommendation means a lot to us. If you ever have any more questions or need assistance, please don’t hesitate to reach out!"
Stefanie Harder
December 16, 2025
"They offered great service, and I have been able to save on my insurance costs."
"Stefanie, thank you for your positive feedback! We’re glad to hear that you received great service and were able to save on your vehicle insurance. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help!"
Kayla Jackson
December 15, 2025
"Kendall has been an amazing car insurance agent! She is knowledgeable, responsive, and truly takes the time to explain all my coverage options in a way that’s easy to understand. Kendall made the entire process smooth and stress-free, and I felt confident knowing she had my best interests in mind. She’s always quick to answer questions and goes above and beyond to make sure I’m getting the best coverage at a great price. I highly recommend Kendall to anyone looking for a trustworthy and dependable insurance agent."
"Kayla, thank you so much for your thoughtful and detailed review! We’re delighted to hear that Kendall provided you with knowledgeable, responsive, and personalized service. It’s wonderful to know she made the process smooth and stress-free while ensuring you felt confident about your coverage. Your recommendation means a great deal to us. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out!"
being iri
December 2, 2025
"kristi was SO helpful to us as we needed insurance for car and home moving to fl! she handled everything so efficiently and with ease. highly recommend her !!"
"Thank you so much for your kind words! We’re thrilled to hear that Kristi was able to assist you efficiently and make your move to Florida a little easier. Your recommendation means a lot to us! If you ever need anything else, please don’t hesitate to reach out."
Robert Ross
November 26, 2025
"Great experience start to finish! The best insurance agency and they saved me a lot of money!"
"Robert, thank you so much for your kind words! We're thrilled to hear you had a great experience and that we could help you save money. It’s our pleasure to provide the best service possible. If you ever need anything else, we're here for you!"